Terms of Service
Last updated: January 2026
By using the Caleo website and service, you agree to these Terms of Service.
Not a Medical or Emergency Service
IMPORTANT: Caleo is an AI note-taker, NOT an emergency detection system or medical device. Caleo may fail to recognize medical emergencies, slurred speech, distress, or other warning signs. You must not rely on Caleo for the physical safety of your loved one. In any medical emergency, dial 911 directly. Caleo may attempt to notify your designated caregiver of distress detected during a call as a courtesy, but this notification is not guaranteed and is not a substitute for emergency services.
Service description
Caleo is a voice journaling service for seniors that delivers SMS notifications to designated family caregivers. Caleo is not a medical device. It does not provide medical advice, diagnosis, or monitoring. Do not rely on Caleo for emergency situations — call 911 instead.
Accounts
You are responsible for the accuracy of the information you provide, including phone numbers for caregivers. You must have permission from any caregiver before adding their phone number.
SMS messaging
By providing a phone number and opting in, caregivers consent to receive transactional SMS messages from Caleo. Standard message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for support.
Acceptable use
You agree not to use the service to send unlawful, harassing, or unsolicited messages, or to impersonate another person.
Disclaimer
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Caleo is not liable for indirect, incidental, or consequential damages arising from use of the service.
Changes
We may update these terms from time to time. Continued use of the service constitutes acceptance of the updated terms.
Contact
Questions? Email support@caleo-logger.com.